Return and Refund

Return & Refund Policy

Thank you for shopping with us. Please read our return and refund policy carefully before placing an order.

Returns

We accept returns only in the following cases:

• The product received is damaged

• The product received is defective

• The product received is wrong or incomplete

Return requests must be made within 48 hours of delivery.

Return Conditions

To be eligible for a return:

• The product must be unused

• The product must be in original packaging

• Proof of issue (clear pictures or video) must be provided

We reserve the right to reject any return request that does not meet these conditions.

Non-Returnable Items

• Change of mind after delivery

• Damage caused by misuse or mishandling

• Minor color variations due to lighting or screen resolution

Refunds

• Refunds are processed only after the returned item is received and inspected

• Approved refunds will be issued in the form of:

  • Replacement product, or

  • Store credit, depending on the situation

 Cash refunds are not offered for Cash on Delivery (COD) orders

Return Process

1. Contact our support team within 48 hours of receiving the order

2. Share your order number and clear pictures/video of the issue

3. Our team will review and guide you through the next steps

Shipping Costs for Returns

• If the return is approved due to our mistake (wrong or damaged item), return shipping will be handled accordingly

• Returns requested for reasons not covered in this policy will not be accepted

Order Refusal / Unclaimed Parcels

Orders that are refused at delivery or not received after multiple delivery attempts will not be eligible for refund.

Policy Updates

We reserve the right to update or modify this policy at any time without prior notice.

Contact Us

If you have any questions regarding returns or refunds, please contact us through our Contact Us page.